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Pet products with a conscience – think workability, not disability!

Individual stories  

Emily’s story 

When Emily first came to Norfolk Industries, she was very nervous and didn’t know what to expect or even if she felt ready to take on the position.  

“From the first meeting, everyone was so welcoming that it put my mind at rest. My confidence grew so much, I was allowed to be creative and always felt valued and needed. The work in the office was interesting and varied and gave me the opportunity to brush up on some skills.” 

Following her placement with us, Emily felt confident to apply for work and was granted an interview at DWP in Norwich. Despite being incredibly nervous she got through the interviews to secure full time employment, and in less than a year was promoted to another role. 

Emily has since added “I have excelled in my job, always receiving excellent feedback at my one to ones and reviews. It has given me the self-belief to achieve another goal of climbing Ben Nevis. I would never have found the confidence and drive to do all this without the positive encouragement I received at Norfolk Industries.” 

  • Working here means I earn money and can pay my bills


  • I like to feel useful and feel that I have a purpose


  • If I didn’t have this job, I wouldn’t be able to do amateur dramatics which I enjoy


  • I like all of the people here and they all care for me.

  • I like coming into Norfolk Industries because I feel useful and part of the team.

  • I feel supported that my future will go ahead.

  • I’ve settled quicker here than in all the other work I’ve had. The people are very nice, they support each other and work as a team. I’ve gained confidence in the weeks I've been here. I feel like a piece of jigsaw that finally fits.


  • It's brilliant. I enjoy the work.


  • I’d love to come back. I enjoyed my time at Norfolk Industries and would really like to work there in a paid job.


  • I’ve felt comfortable, welcome and the atmosphere has been friendly. The people are easy to get along with. I’ve learnt quite a lot about working in an office environment.


  • My morning at Norfolk Industries was excellent! Fantastic! I packed pet bedding for hamsters and then had a coffee break in the canteen. The people were very friendly and I would like to help them out more if I could.


  • I enjoy the tasks, the open space and the people, they are really hard working, everyone knows what they are doing. I manage to cope gradually with my anxiety and I’m really enjoying it there.

Work Placement Schemes