Q - How do I know which material is most suitable for my pet?
A - You are welcome to ask for a sample of the material before you order and our website is set up to highlight which materials are suitable for which pets.
Q - What if I want to return my order?
A - Give us a call on 01603 667957 and we will speak to you about what went wrong and arrange collection of the order.
Q - How can I pay for my order?
A - You can pay for your order via Paypal which is the easiest method, or you are welcome to call up and give your card details for us to process a payment, alternatively you are welcome to pay by cheque but we will have to bank this and it must clear before we can send you the goods. If you are local, you are welcome to come in and collect goods and pay upon collection, this will also save you any carriage costs.