Safety, Quality and Compliance

We operate a manufacturing environment and take the safety of our workforce and the quality of our products seriously. 

We are:  

• ISO 9001 2015 accredited 
• HACCP compliant for Non-Food Manufacturing. 
• Members of SEDEX  
• Working towards ISO14001 business accreditation  

We:  

• Ensure the safety of our colleagues through regular external Health & Safety inspections 
• Source responsibly using ethical supply chains

Keeping our products safe for customers and pets 

We have over 28 years’ experience of manufacturing pet bedding and supply to some of the largest retailers in the UK. We want everyone to be happy with our products and making them safe for our customers and their pets one of our top priorities.   

We have: 

• Quality control checks in place throughout our production lines, including metal detection for our paper flake and recycled paper production. 
• Set-up systems in place to ensure that the correct raw material and packaging is used. 
• Clean down procedures between product runs and hourly random checks for product weights in addition to continuous visual checks at various stages of manufacture. 

We also:  

• Gather safety data information from the manufacturers of the raw materials we use and carry out a range of tests on new raw materials. 
• Test our materials for absorbency, colour fastness and small animal safety – particularly with regard to entanglement on legs and ‘pouching’ in hamsters. 
• Carry out an annual customer satisfaction survey to highlight any trends or concerns with our products.