Accessibility Statement for Norfolk Industries

Accessibility overview

This accessibility statement applies to norfolkindustries.co.uk.

This website is run by Norfolk Industries. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Our video does not have close captions or a transcript

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us. We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Norfolk Industries is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

Non-compliance with the accessibility regulations

Our video does not have a transcript or audio description. This fails WCAG 2.1 success criterion 1.2.3 (Audio Description or Media Alternative (Prerecorded)).

We are currently updating our video and will produce a transcript when the new video is ready.

Preparation of this accessibility statement

This statement was prepared on 21 September 2022. It was last reviewed on 22 September 2022.

This website was last tested on 16 September 2022. The test was carried out by Bigfork Limited.

The website is created using defined templates and blocks, for manual tests we chose a selection of pages that covered all of these templates and block variations. Automated tests were applied to the whole website.