Norfolk Industries is proud to operate as a certified ISO9001 manufacturer.
We are annually audited and have successfully held this quality control accreditation since 2001.
ISO9001 is designed to ensure that the customer gains the product that they have ordered, at the expected price, within specification and on time. Norfolk Industries strives to keep our customers happy and as such enjoys long term relationships with many of our larger customers, some as far back as 20 years.
Norfolk Industries also operates within a Non-Food Manufacturing HACCP system which is designed to avoid contamination into product during the manufacturing and despatching processes.
As most small animals are owned by young children, it is important that we ensure our products are save for children to handle, that's if you can get them to clean out their pets cage at all!
A range of checks, inspections and processes are in place and monitored to ensure that product is contamination free from the moment we receive raw materials into the factory to the time that the product is loaded onto lorries for despatch from our forecourt.